by Ryan Weeks on
You heard it right. After operating at capacity for over a year in our little sardine can, we're excited to be moving into a more spacious space. Don't worry, we're not moving far. It'll just be two units over in the same business park, so just park where you normally do. We're excited to be making some changes in the new year as we prepare for this next phase.
Due to the move, we'll be planning to close the storefront from Christmas Eve on into 2017. We will still be selling and shipping products online, and will meet by appointment only during this time if you'd like to purchase products or drop off consignment items. Our re-open date hasn't been set yet, so stay tuned as there are bound to be festivities and giveaways as we celebrate opening the new space.
A larger space means more opportunity for growth, which also means we'll be needing more help soon. So, if you love bikes and want to be a part of a team that is out to change the bike industry by making the love of cycling more accessible and sustainable please send your resume to ryan at aroundthecycle dot com.
Suzy and I are excited to share that we're expanding too, expecting our first child on January 26th. As a family run business we just want to say thank you so much for your support.
by Ryan Weeks on ATC BlogPosted in
We've got a new look...
...but more than aesthetics, our new website will address some areas that should make your experience with Around the Cycle even better.
Searching for the right bicycle is made about as easy as possible. We've set up filters for type of bike, condition, and your height to see possible matches for you. We've even provided a general sizing chart based on height for more clarity on sizing, so you end up with the right fit.
You can now buy a bicycle direct from us through the website. Gone are the days of tedious over the phone transactions.
Your feedback is important to us, and out of that we've seen two major areas that we're focusing our website resources on.
First, we've been busy developing software to better manage our consignment process, and we'll be making some changes soon which should include a consignor login to better see the status of your account and items.
Second, we are also working on an updated customer request program which should help manage the insane amount of requests for bicycles that we don't currently have in stock, helping to even better link up sellers and potential buyers.
If you have other ideas as to how we (and our website) can better serve you, please let us know.
-Ryan on behalf of the ATC team